Most orders are prepared within 2–5 business days after payment is confirmed. Processing is separate from carrier transit and may take longer during launches, holidays, sales, severe weather, inventory review, fraud screening, or high volume.

We currently ship to the regions available at checkout.

We select carriers based on destination, package characteristics, service level, availability, and cost.

Shipping charges are calculated or disclosed at checkout.

Estimated delivery times appear at checkout or in the shipping confirmation and begin after processing.

Delivery dates are estimates, not guarantees. Delays can result from carriers, weather, customs, labor disruptions, address problems, remote locations, peak periods, or events beyond our control.

Some methods may not include tracking; availability is shown at checkout or in the order notice.

Customers are responsible for complete and accurate addresses. Contact us immediately about changes, but we cannot guarantee changes after processing or shipment. Additional costs caused by incorrect addresses, refused delivery, failed pickup, or reshipment may be charged where allowed.

International shipping is not currently offered unless checkout allows it.

Local pickup is not currently offered unless shown at checkout.

If tracking stalls or a package is not received, contact us promptly. We may ask you to wait through the carrier window and cooperate with a trace, insurance claim, verification, or affidavit.

For damage, photograph the item, inner and outer packaging, label, and visible damage and keep all materials until instructed.

Depending on the investigation and law, we may replace, refund, issue credit, or direct you to the carrier. Fraudulent claims may be denied and reported.

Risk of loss generally transfers on confirmed delivery, subject to applicable law and carrier claims.

Shipping questions may be sent to admin@alphathetanu.network with the order number and delivery address.